FAQ

1. What are the available payment methods?

Our available payment method now is COD (cash on delivery). Online payment methods will be available soon.

 2. To which countries do you ship?

We ship to Lebanon, Armenia, Russia, Bulgaria, Georgia, Egypt, Jordan, Kuwait, United Kingdom, Cyprus, Netherlands, Germany, France, Sweden, Austria, Argentina, Uruguay, Greece, Spain, Syria, Canada, United States of America, and Australia.

 3. Which courier do you use for shipment? What are the available shipping methods? How long does it take the package to arrive to destination?

We ship our products by Aramex express shipment. The rates are calculated based on the weight/volume of the package. Usually it takes between 5-7 working days for the package to arrive to destination.

 4. Do you offer special make up production with custom designs? Where do you ship them from? What are the available shipping methods? How long does the process of product development take? Is there a required minimum quantity for the production to take place?

Yes, we offer special make up production with your custom designs. In this case, the products will be shipped directly to country of destination from the source which is the country of origin. All kinds of shipping methods can be used (express, parcel, or by sea). The time of product development depends from case to case. There will be a minimum required quantity per item per color for production. For more info, do not hesitate to contact us by submitting our contact form here.